Sidify Help Center

Online Help

Guide use to Sidify Music Converter and find answers to solve technical issues.

Online Help

Guide use to Apple Music converter and find answers to solve technical issues.

Online Help

Guide use to Amazon Music converter and find answers to solve technical issues.

Online Help

Guide use to Tidal Music converter and find answers to solve technical issues.

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Frequently Asked Questions on Sidify Music Converters

Q1:What can I do with the trial version?

Sidify provides trial versions for your free downloading and testing. The features are the same as the full version except that you are limited to convert the first minute of each songwith the trial version. After you have purchased the full version, you'll receive the registration info to unlock the full version.

Q2: I haven't received any emails with registration information, how can I get it after purchasing?

Once your order has been validated, our system will automatically send the registration info to your e-mail address instantly. Then you can download the product you purchased and enter the license info to use the full version. If you don't receive it within two hours, please make sure it's not in the spam folder and contact our support team at via e-mail for further help.

Q3: I bought a wrong product. What should I do?

We offer a free trial for all programs. It’s recommended to try it free first. Should you accidentally buy the wrong product, you can purchase the correct product from Sidify and contact our customer service to refund your initial order within the refund period. We do not refund the price difference between the two programs.

Note: If the price of the correct product is the same as the wrong program you bought, you can contact us to directly switch to the right product for you.

Q4: What kind of music does Sidify support? What output format can it export?

Sidify offers seven streaming audio converters - Sidify All-in-One, Sidify Music Converter, Sidify Amazon Music Converter, Sidify Apple Music, Sidify Tidal Music Converter, Sidify YouTube Music Converter, and Sidify Deezer Music Converter.

1. Sidify All-in-One Music Converter supports downloading songs to MP3/AAC/WAV/FLAC/AIFF/ALAC from Spotify, Apple, Amazon, Tidal, YouTube Music, Line Music, Pandora Music and more.

2. Sidify Spotify Music Converter is used to download and convert Spotify songs, playlist and podcast to MP3, AAC, FLAC, WAV, AIFF or ALAC format.

3. Sidify Amazon Music Converter can download music from Amazon Music Unlimited & Prime Music to MP3, AAC, FLAC, WAV, AIFF, and ALAC formats.

4. Sidify Apple Music Converter helps convert Apple Music, iTunes M4P music & audiobooks to MP3, AAC, FLAC, WAV, AIFF or ALAC files and keep them forever playable.

5. Sidify Tidal Music Converter is used to export Tidal Free and Tidal HiFi Music to various different audio formats like MP3, AAC, FLAC, WAV, AIFF or ALAC and stores Tidal Music downloads locally onto the computer folders.

6. Sidify YouTube Music Converter enables you to convert YouTube music into audio files, in a format such as MP3, AAC, WAV, FLAC, AIFF, and ALAC. The purpose of Sidify YouTube Music Converter is to extract the audio from the YouTube music library and save it as a separate audio file that you can listen to offline or on various devices without compatibility issue.

7. Sidify Deezer Music Converter focuses on converting music from the Deezer streaming platform. It allows you to convert Deezer tracks or playlists into audio files of MP3, AAC, WAV, FLAC, AIFF, or ALAC format, so that you can store Deezer music locally on your device or make Deezer fully compatible with other media players.

Q5: What Is Sidify All-in-One?

Sidify All-in-One Music Converter features its powerful capability to download music from diverse streaming platforms in one-stop. Supported platforms include Spotify, Apple Music, Amazon Music, Tidal, YouTube Music, Line Music, Pandora Music and more. This program is a perfect choice for people who are looking for a wider range of content options or who have specific interests that are only catered to by certain streaming services.

Q6: What are the difference between App mode and Webplayer mode?

App Mode: Export music with the highest original sound quality.

WebPlayer Mode: Download the music at the fastest 10X speed.

For more details, please refer to App Mode vs Webplayer Mode.

Q7: Is the subscription automatic renewal? How do I cancel the renewal? Will I still be charged after I cancel it?

To learn more info about our subscription-based products, please go to Sidify Subscription FAQ for more details.

Q8: I've renewed my subscription, but the program still tells me my subscription is expired and that I need to renew. What should I do?

Please go to the registration dialog, click Change Account and re-register it with the newest license you received.

Q9: What is AudioFun?

If you get a receipt for AudioFun 1M or AudioFun 12M, it is likely your Sidify subscription renewal. >> Check AudioFun Subscription

Q10: What is your Refund Policy?

Sidify provides money back guarantee. Refunds will be only approved within this limited guarantee under the acknowledged situations. >> Check the Refund Policy

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