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How to Fix Spotify Can’t Play This Right Now

author By Harper North
Updated on: April 23, 2024
Category: Spotify Music Tips
When I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it". Help!!
spotify can't play this right now

When you see this Spotify error message, it could be due to different reasons. Depending on the specific issue you're facing, you can locate & find the right solution in this article.

By the end of this post, you'll learn an ultimate fix to download Spotify songs as MP3 files, allowing you to enjoy music wherever and whenever you want.

Part 1: Playback fails to start on all tracks

Solution 1: Reset Your Spotify Account

Sign out of your Spotify account, reboot your computer, and then sign back into your Spotify account.

Solution 2: Reset Your Original Network

Try to connect to a different network. If successful, proceed to reset the initial network connection.

Solution 3: Clean Up Your Host File

For Windows:

Step 1 Right click Notepad and select "Open as Administrator"

Step 2 Go to File, choose Open, and proceed to locate C:\Windows\System32\drivers\etc. Choose "All Files" instead of "Text Documents" beside the File Name box, and click Open.

notepad find host

Step 3 You will see a few files displayed. Pick hosts and click on Open.

open hosts

Step 4 Upon opening the file, you’ll see a block of text where each line is prefixed with #, and there may be entries like

Step 5 Check the content for any entries containing "spotify" or "fastly" in the address. Examples may look like

Step 6 If you do find any, you can remove the line.

Step 7 Save the changes.

For Mac:

Step 1 Open Finder and from the menu bar, choose Go > Go to Folder. In the provided box, type the following address: /private/etc/hosts and then press Return.

find hosts on mac

Step 2 A new Finder window will appear, selecting your Mac's hosts file. Simply click on it, drag it out of the Finder window, and drop it onto your desktop.

Step 3 Double-click and open it, which will show the file's contents in TextEdit.

open hosts on mac

Step 4 Check the content for any entries containing "spotify" in the address.

Step 5 If you do find any, you can remove them.

Step 6 Save the changes.

Solution 4: Update your sound drivers (For Windows Users)

Step 1 In the search bar on the taskbar, type "device manager", then select Device Manager from the results.

search for device manager

Step 2 Click the right-arrow icon beside "Sound, Video and Game Controllers".

sound controllers

Step 3 Right-click the one you’d like to update and select Update Driver.

update driver

Step 4 Select Search Automatically for Drivers.

search automatically for drivers

If updated drivers are available for your sound card, follow the on-screen guidance to install them.

If Windows is unable to find a new driver, you can try searching for one on the official website of the device's manufacturer and then follow their provided instructions.

Solution 5: Reinstall the Spotify app for a try.

Occasionally, reinstalling the Spotify app can resolve the problem. By removing the current installation and then downloading and installing the app again, you may resolve any issues that were present in the previous installation. This process can often help in fixing bugs, glitches, or other performance issues that might be affecting the app's functionality.

reinstall spotify

If the solutions above don’t help:

1. Check if the correct output device is configured for Spotify, referring to How to Set Per App Sound Outputs.

2. Ensure that the audio device's sample rate is configured within the range of 44.1 kHz to 192 kHz.

If you encounter this error while trying to resume playback on Bluetooth headphones after a pause, we suggest restarting the application or referring to Spotify's Bluetooth help documentation for assistance.

Part 2: Playback fails and is quickly skipping through songs

Solution 1: Turn off Hardware Acceleration

Open Spotify, go to the "Settings", scroll to the bottom of the "General Settings" and select "Show Advanced Settings" to disable the hardware acceleration under Compatibility.

disable hardware acceleration

Solution 2: Reset the Original Network

Try changing to a different network. If that resolves the issue, then try resetting the initial network.

If the above two solutions fail to solve the problem, please refer to Why is my Spotify Skipping for more fixes.

Part 3: Playback fails for certain artists/songs only

You may have selected "I don’t like this song/artist" on your mobile device. To rectify this, follow these steps:

1. Open Spotify, and navigate to the affected artist’s page.

2. Check if there’s a “Banned” symbol in the location where the "Follow" button is typically located.

3. Tap the symbol or tap the 3-dots and select “Allow to play this artist” to unblock the artist.

unblock spotify artist

4. Restart the Spotify app and you should now be able to play the songs or artists.

If the previous steps didn’t help, it could be that the track is presently unavailable. The availability of music can fluctuate over time and across regions based on permissions from rights holders. You may check back at a later time for potential updates.

Part 4: The song is greyed out

Solution 1: Check if explicit content filter is switched off

If the explicit content filter is deactivated, any content marked as explicit will appear greyed out. This content cannot be played and will be skipped automatically.

On Desktop:

Step 1 Click your profile picture at the top, and select "Settings".

spotify settings

Step 2 Switch "Allow playback of explicit-rated content" on under "Explicit Content".

allow explicit content

On Mobile and tablet:

Step 1 Swipe to the left and tap your profile picture.

Step 2 Tap "Settings".

Step 3 Switch "Allow Explicit Content" on under "Content Preferences".

allow explicit content on mobile and tablet

Solution 2: Allow Access on Your Device Settings

If the issue happens to your local files, you may need to allow access on your device settings.

Solution 3: Check Region Availability

If it’s a Spotify file, it's possible that the song is not available in your current region. Check Why Can't I Find the Music I'm Looking For for more info.

Part 5: The song appears to be playing, but there is no sound

Solution 1: Check Volume Settings

Check whether the volume settings on your computer or within the Spotify app are muted. It's essential to ensure that both your system's volume controls and the app's volume settings are not set to mute, as this could be the reason for experiencing no sound.

Solution 2: Check Whether Spotify is Playing on the Correct Output Device

Check to see if the device you’re playing from isn’t streaming to another device via Connect or Bluetooth.

Solution 3: Reset the Original Network

Try connecting to a different network. If it works, then try resetting the initial network connection.

Solution 4: Perform a Clean Reinstall

Conduct a clean reinstall, ensuring all Spotify app data is cleared during the process.

Extra Tips: How to Download Spotify Songs as MP3s for Normal Playback on Any Device?

Sidify Music Converter is a popular tool known for its ability to download Spotify songs as MP3 files. By following the simple steps below, you can easily convert Spotify songs, albums, playlists, podcasts or audiobooks into MP3 files, ensuring a smooth playback experience on any device of your choice.

It’s designed with a user-friendly interface, high-quality output, quick conversion speed, offline listening capabilities, and batch conversion functionality. Additionally, Sidify supports both Spotify Free and Premium accounts, allowing users to save songs from Spotify while retaining essential metadata like cover art and artist information. These features collectively contribute to making Sidify Music Converter an outstanding choice for individuals looking to download contents from Spotify.

Sidify Music Converter

Sidify Music Converter

  • okDownload Spotify songs as MP3, AAC, FLAC, WAV, ALAC, or AIFF.
  • okKeep the 100% original audio quality of Spotify.
  • ok10x faster conversion speed.
  • okPreserve ID3 tags and other metadata after conversion.
  • okFree updates and technical support.

If you want a tool to convert any streaming music (including Spotify, Apple Music, Amazon Music, Tidal, Deezer, YouTube, YouTube Music, SoundCloud, DailyMotion …) to MP3, Sidify All-In-One is the go-to choice.

How to Download Music from Spotify as MP3 Files with Sidify

Sidify is simple to use. Even if you're new to this, you can pick it up fast. Check out the step-by-step guide below. If you are a Mac user, please refer to How to Download Spotify Playlists on Mac.

Step 1Choose Conversion Mode

Open Sidify Music Converter, and select Spotify app mode to get started.

choose conversion mode
main interface

Step 2Add a Spotify Playlist to Sidify.

Click the "+" button, and drag & drop a playlist from Spotify to the program. You can also copy and paste the link to the playlist to Sidify.

add spotify playlist to sidify

Step 3Choose MP3 Output Format

Click the "Settings" icon on the left panel, in which you can choose the output format (MP3/AAC/WAV/FLAC/AIFF/ALAC), output quality (up to 320kbps), and customize the output folder as well.

Moreover, you have the option to personalize various aspects of the software to suit your preferences. This includes choosing between a light or dark theme for the appearance, naming the output files according to your preferences, and organizing the output files by Artist, Album or Playlist.

choose mp3 as spotify format

Step 4Convert the Spotify Playlist to MP3

Click the "Convert" button and it'll start exporting the Spotify playlist to the local drive as MP3 files.

click the convert button
downloading spotify playlist as mp3s

Step 5Find the Downloaded Spotify Playlist in MP3 Format.

Once the conversion is done, you can click on the "Converted" tab on the left panel to find the well-downloaded files.

find mp3 downloads

Now that you've successfully downloaded songs from Spotify in MP3 format, you have the convenience of transferring them to various devices like smartphones, tablets, or USBs for normal playback. Moreover, you can take these MP3 files, create custom CDs and enjoy music in a physical format. Additionally, you can load these tracks onto an MP3 player of your choice, allowing you to enjoy your curated music collection wherever you go, whether it's during a workout session, commute, or just relaxing at home. The flexibility of MP3 files opens up a world of possibilities for enjoying your music library across different platforms and devices.

Note: Sidify is free to download. The trial version of Sidify Music Converter allows to convert the first minute of each audio file for sample testing. You can purchase the full version to unlock the time limitation.


To conclude, if you encounter the error "Spotify Can't Play This Right Now", there are various troubleshooting steps you can take to resolve the issue.

Whether the playback fails to start on all tracks, skips through songs quickly, or is limited to specific artists or songs, there are solutions available. Additionally, if a song appears greyed out or seems to play without any sound, certain fixes can address these issues.

For further assistance, consider the extra tips on downloading Spotify songs as MP3s for normal playback on any device.

Author Avatar

Harper North | Staff Writer

Harper is a content writer with a profound understanding of the streaming music landscape and a specialization in music converters. She creates informative content on tools, techniques, and trends in music conversion, providing expert advice, detailed reviews, and guides.